Refund policy

Refunds

All sales are final. I do not accept any returns unless your earrings have arrived damaged. If this is the case please contact me within 3 business days when your package has arrived, via email. I will not accept any refund requests AFTER 3 business days of when your package was marked delivered.

To request a refund you can contact us via email. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at inbloom.clayco@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at inbloom.clayco@gmail.com.

There are absolutely no refunds on any SALE items. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. It is your responsibility to inspect your items upon arrival. Arrival will be based off the USPS tracking with the date and time when marked "delivered" by the courier. 

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items) and items purchased on sale.

Unfortunately, we cannot accept returns on gift cards.